If you would like to return an item, please send it to:
UNIT 3, 8-14 MELVERTON DRIVE, HALLAM VIC, 3803 AUSTRALIA
* CREDIT NOTE: Please allow up to 7 business days for processing.
* Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.
What is 115% Store Credit?
When returning an item, you can opt for 115% store credit. Once your return has been received and processed, this credit (in the amount of your paid price plus 15% extra) will be available online in your MISHA COLLECTION account, ready to apply to your next purchase.
* AUS customers only
* Valid for 12 months
* Please note, store credits are applied to the account registered with the same email address used to place your order.
* Once store credit has been issued, that value can not be changed to a cash refund.
* Goods are deemed faulty if:
a) the goods are damaged when the customer receives them
b) the goods show a distinct manufacturing fault
* Please note that garments that are damaged as a result of wear and tear are not considered faulty.
* Garments that have been dry cleaned, altered or garments that have any attempt at repair made by the customer or registered alteration specialist will be refused.